My order has been placed on hold. What do I do?

To protect our customers (and ourselves!) all orders we receive run through a series of checks during the review stage. If your order is placed on hold you will receive an email with instructions on what to do. In most cases, we will ask for some additional information from you so we can complete the order review and send it for processing.

Please follow the instructions in the email and feel free to contact us if you have any questions.

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